Refund & Cancellation Policy
At FactorAvenue, we are committed to delivering a reliable and high-performance factoring software platform. This policy outlines the terms related to subscription cancellation and refunds.
Cancellation Policy
Customers may request cancellation of their subscription at any time by contacting our support team at:
Upon receiving a cancellation request:
- Your subscription will be scheduled for termination
- You will not be billed for any future billing cycles after cancellation
- Access to the platform will continue until the end of the current billing period, unless otherwise specified
Refund Policy
Factor Avenue operates on a subscription-based model.
- All payments made are non-refundable
- No partial or full refunds will be issued for unused subscription periods
- This includes cases where the platform is not actively used after subscription activation
Enterprise & Custom Plans
For Enterprise or custom agreements:
- Refund and cancellation terms may vary based on contractual agreements
- Any customization, implementation, or setup fees are non-refundable
Account Termination & Data Access
After cancellation:
- Account access may be restricted or terminated after the subscription period ends
- Customers are advised to export or retrieve their data prior to termination
- FactorAvenue is not responsible for data loss after account deactivation
Changes to This Policy
Factor Avenue reserves the right to update or modify this policy at any time. Any changes will be reflected on this page with an updated effective date.
Contact Us
For any questions regarding this policy or cancellation requests, please contact:
FactorAvenue
📧 info@factoravenue.com
🌐 www.factoravenue.com